Privacy Policy
Last updated: May 27, 2026
BrewedOps ("BrewedOps", "we", "us") provides a web dashboard of productivity tools for GoHighLevel (GHL) agencies and virtual assistants, available at brewedops.com. BrewedOps is operated from the Republic of the Philippines, and this policy is aligned with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. It explains what we collect, why, how we protect it, and the rights you hold as a data subject.
1.Information we collect
| Data | Why we collect it | Where it lives |
|---|---|---|
| Email address | Account creation, sign-in, transactional email | Our database |
| Full name | Profile display and leaderboard | Our database |
| Password | Authentication - stored only as a one-way hash, never in plain text | Our database |
| Profile preferences (avatar, border, theme) | Personalising your workspace | Database + your browser localStorage |
| Usage & gamification data (XP, levels, streaks, typing/reaction scores, game progress, tasks) | Running the Play-mode features and your task board | Our database |
| Support tickets (name, email, message, issue type) | Responding to help requests | Our database |
| Messages you send (Kape AI assistant chats, in-game World Chat) | Providing the AI assistant and community chat features | Our database |
| Technical data (IP address, session token, timestamps) | Session security and abuse prevention | Our database (sessions) |
2.How we use your information
- To provide, operate, and maintain the Service.
- To authenticate you and keep your session secure.
- To display your profile, scores, and rank where you choose to participate.
- To send essential transactional email (welcome, password reset) via Resend.
- To respond to support tickets and improve the Service.
We rely on your consent (given when you create an account) and our legitimate interest in operating a secure service as the lawful basis for processing under RA 10173.
3.The tools and how they handle data
BrewedOps Pro Mode includes Workflow Creator, Marketing, Claude Code, UI Prompts, Glossary, PDF Tools, PDF Forms, Pomodoro, Mini Tools, the OLJ Job Board, and Tasks. A few handle data in specific ways:
- GHL API tools - any GoHighLevel token or sub-account ID you enter is used to call GoHighLevel from your session. We do not harvest or store your clients' GHL data.
- PDF Tools - files you open are processed locally in your browser and are not uploaded to our servers.
- PDF Forms - to make a PDF fillable, the file you upload is sent to our server to detect its form fields and is returned to you. We use it only for that request.
- AI features - prompts you submit are sent to AI providers to generate a response: Anthropic (Claude) for most features and Google (Gemini) for some. The Kape AI assistant saves your chat history to your account so it can keep context across a conversation; that history is removed when your account is deleted.
- Video to Text - audio you submit for transcription is sent to Groq.
- OLJ Job Board - displays publicly available job listings sourced from OnlineJobs.ph. We do not share your data with them.
- Mini Tools - utilities such as the JSON formatter and regex tester run entirely in your browser.
4.Data sharing
We do not sell your personal data. We share data only with processors needed to run the Service:
- Resend - delivery of transactional email.
- Anthropic and Google - processing of prompts you submit to AI features (Claude and Gemini).
- Groq - transcription of audio you submit to the Video to Text tool.
- Our hosting provider - infrastructure on which the Service runs.
We may also disclose data if required by law or a valid legal process.
5.Storage and security
- Data is stored on a private virtual server and served only over encrypted connections (HTTPS/TLS).
- Your session uses a secure, HttpOnly cookie - the token is not readable by JavaScript and is not exposed to other sites.
- Passwords are stored as a one-way hash; we never store or display your plain-text password.
- A strict Content-Security-Policy limits what code and resources can run on the site.
- The database uses access controls and is not publicly reachable.
No method of transmission or storage is perfectly secure, but we apply reasonable and appropriate organisational, physical, and technical safeguards as required by RA 10173. If a breach affecting your personal data occurs, we will act in line with the Act's notification requirements.
6.Cookies and local storage
We use one essential HttpOnly session cookie to keep you signed in. We also use your browser's localStorage for preferences (theme, avatar/border, checklist progress). We do not use advertising cookies or third-party analytics/tracking.
7.Your rights as a data subject
Under the Data Privacy Act of 2012, you have the right to:
- Be informed about how your data is processed.
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data (you can edit your name, avatar, and preferences in-app).
- Erasure or blocking - request deletion of your account and associated data.
- Object to certain processing.
- Data portability - request a copy of your data in a usable format.
- Damages and to file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these, use File a Ticket on the sign-in page or email us (see Contact). We respond to verified requests promptly.
8.Data retention
We keep account data while your account is active. When you request deletion, your profile, scores, tasks, tickets, and sessions are permanently removed within 30 days, except where we are required to retain certain records by law.
9.Children's privacy
The Service is intended for working professionals and is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.
10.International users
BrewedOps is operated from the Philippines and data is stored on infrastructure that may be located outside your country. By using the Service you understand your data may be processed in those locations under the safeguards described here.
11.Changes to this policy
We may update this policy as the Service evolves. Material changes take effect when posted, and the "Last updated" date above will change.
12.Contact
For privacy questions, data requests, or to reach our privacy contact, email brewedops@gmail.com or use File a Ticket on the sign-in page. You may also lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).