HighLevel: Multiple download formats for Certificates & Badges

HighLevel published a changelog update for Multiple download formats for Certificates & Badges. You can now download your Certificates and Badges in the format that best fits your needs.

What changed

You can now download your Certificates and Badges in the format that best fits your needs.

Multiple download formats PDF for professional printing and high-quality documents PNG for high-quality images with transparency JPG for email, websites, and social media sharing Available for both Certificates & Badges Download options are now supported across both credential types for a consistent experience.

Why it matters for agencies and VAs

Agencies and VAs are usually the first people asked why a screen changed, why a workflow loads differently, or whether a new setting should be adopted. Tracking this early keeps client support, SOPs, and implementation calls cleaner.

How to use it

1. Open the affected HighLevel feature and confirm how the change behaves in a real sub-account.
2. Update any client-facing SOP, Loom, or checklist that mentions the old behavior.
3. Flag the change only for clients whose workflows, calendars, payments, sites, conversations, SaaS, or AI setup are affected.

Certified GHL Admin operator take

As a Certified GHL Admin, my read is simple: do not treat this as trivia. If the feature is part of a client fulfillment path, test it once, document the operational impact, then decide whether it deserves a client note or an internal-only SOP update. Source category: certificates.