HighLevel: Contacts just got faster and clearer - Mobile App

HighLevel published a changelog update for Contacts just got faster and clearer - Mobile App. Contacts on mobile now faster to navigate, consistent design, and easier to manage.

What changed

Contacts on mobile now faster to navigate, consistent design, and easier to manage.

What's Updated Contact list - New header, search, smart list picker, swipe actions, and refreshed empty states Contact card - Redesigned profile card with avatar, owner, followers, and tags in one scannable layout Profile header - Edit button front and center (one tap) plus a menu for Share, Do Not Disturb, and Delete Details tab - Search within fields and folders; filters to show all, hide empty, or show only empty; inline editing Folder structure - Expandable folders with tap-to-edit on any field, search highlighting, and copy/map actions Contact tabs - Activity, Tasks, Notes, Appointments, Payments, Docs & Files, and Opportunities all updated; Tasks and Opportunities show counts on tabs Create & edit - Refreshed forms, tag editor, Do Not Disturb settings, automations, and profile photo options List interactions - Swipe for Call, Message, Share, Delete, and More (copy name, email, phone, address, or all details) How this helps you Edit is one tap away - no more digging through menus Swipe to act from the list - Call, message, share, or copy without extra steps See what needs attention - Task and Opportunity counts on tabs show what's pending Find fields faster - Search within a contact and filter to show or hide empty values Copy and map without friction - Tap fields to copy; open addresses in Maps Folders flow into editing - Expand and edit custom fields without losing context Profile photo on your terms - Add, update, or remove from camera or gallery Everything matches the app - List, profile, edit flows, and tabs all use the same design How to Get Started Open Contacts, browse or search, swipe left for quick actions, tap a contact to view the profile, and use the Edit button in the header.

Why it matters for agencies and VAs

Agencies and VAs are usually the first people asked why a screen changed, why a workflow loads differently, or whether a new setting should be adopted. Tracking this early keeps client support, SOPs, and implementation calls cleaner.

How to use it

1. Open the affected HighLevel feature and confirm how the change behaves in a real sub-account.
2. Update any client-facing SOP, Loom, or checklist that mentions the old behavior.
3. Flag the change only for clients whose workflows, calendars, payments, sites, conversations, SaaS, or AI setup are affected.

Certified GHL Admin operator take

As a Certified GHL Admin, my read is simple: do not treat this as trivia. If the feature is part of a client fulfillment path, test it once, document the operational impact, then decide whether it deserves a client note or an internal-only SOP update. Source category: mobile app.